Hello Sophie is a UK-based business operated by a self-employed sole trader, offering independent travel planning and admin support. I take your privacy seriously. This policy explains how I collect, use, and protect your personal information.

1. Who I Am

Hello Sophie is owned and operated by me, Sophie, a self-employed individual based in North Devon, UK. I am the sole data controller for all services I provide.
 

2. What Information I Collect

I may collect the following personal information:

Your name and contact details (email, phone number, address)

Travel preferences and booking information

Admin-related documents or information you share

Technical data like your IP address via cookies or analytics
 

3. How I Use Your Information

Your information is used only for:

Providing travel and admin services

Managing bookings or support requests

Sending important updates related to services

Meeting legal and financial record-keeping obligations

I do not sell or share your data for marketing purposes.
 

4. How Your Data Is Stored

Your data is stored securely using password-protected tools and encrypted systems where applicable. Access is restricted to myself unless required by law or necessary to complete a service (e.g. travel bookings).
 

5. Third-Party Providers

I may share limited data with reputable travel suppliers or use third-party tools (such as cloud storage or email services) to complete a task—but only with your consent and only when necessary.
 

6. Your Rights

Under UK data protection laws, you have the right to:

Access, correct, or delete your data

Withdraw consent for optional communications

Lodge a complaint with the ICO if needed
 

7. Cookies

This website may use cookies for basic analytics and to improve your experience. You can manage or disable cookies via your browser settings.
 

8. Contact Me

If you have questions about this policy or how your data is used.